Frequently asked questions
Here are answers to our customers' most common questions. If yours isn't here, contact us.
Are your products genuine?
Yes, we work only with verified suppliers. Every product carries a batch number and expiry date.
Can I pay on delivery?
Yes, cash on delivery is available across Saudi Arabia.
How long does delivery take?
Usually 2–5 working days depending on the city.
Is packaging discreet?
Yes, we use fully neutral packaging with no product name visible from outside.
What if a product is damaged?
You may return or exchange it within 14 days of receipt.
Can I use the products without a doctor's advice?
These are supplements, not medicines. If you take other medication, are pregnant, or breastfeeding, consult your doctor first.